Refund Policy – BrilliantK9


Refund Policy

Refund Policy

Please email info@brilliantk9.com with age, weight, size and breed of dog for fitting suggestions or to ensure you have the right size.

Can I return the harness for a refund? I’ve tried your suggestions, but this just isn’t the right equipment for my dog.

We understand that there is no one tool that works for all dogs. We will accept a return for a full refund provided;
1. Email info@brilliantk9.com to notify of the return.
2. We receive the harness in new restock condition within 25 days of order date.
3. The harness is received at the warehouse with the order number and customer name clearly marked on the outside of the package.