There are slight variations in fabric colors and patterns. We do not guarantee an exact match to what is shown online.
It can happen to anyone. We close the buckle in the car door. Or Fido pulls it through his crate and turns into a gator. Not to worry; we can fix your BrilliantK9 dog harness.
Purchase the dog harness repair, put the size, color and description of the harness on the repair order. Please print a copy of the dog harness repair order and send it along with the harness to BrilliantK9, Attn Teri Jaymes BrilliantK9 3524 Sylvan Drive, Lucas, OH 44843
We will ship it back as good as new ASAP :)
The repair is a wonderful job. The harness is like new and the new magnetic snap is a game changer for me
Prompt, professional Service. Always a pleasure to deal with and most importantly stands behind their product .
I was so excited to learn that instead of having to buy my not so little guy a new harness Terri was able to lengthen the girth strap and returned it fitting him perfectly. I love this company and the perfection that goes into each harness! Made to last for years! I highly recommend this company for you and your pet’s harness needs!
Really nice job. This is a great company.
Had purchased a harness a few years ago.My dog has since grown, but not a lot. They were able to expand the girth strap and have it back to me very quickly. A++ Quality products.
All of our harness orders are assembled and sewn at our facility in Lucas, Ohio as soon as we receive your order. It will normally takes 10-15 days to prepare and ship your order and we will notify you via email every step of the way.
Your payment information is encrypted with SSL and processed securely. We do not store credit card details nor have access to your credit card information.
Free US Standard Shipping (delivery in 10 to 15 days) on all U.S. orders above $2 with USPS First Class Mail - A tracking number will be provided.
Paid or Expedited Shipping - Orders with Expedited or Paid Shipping will be shipped per the method the customer selected.
International Shipping - Please note we are not responsible for customs or duties fees if they are applicable to your location.
We understand that there is no one tool that works for all dogs. We will accept a return for a full refund provided;
1. Email firstname.lastname@example.org to notify of the return with a picture of the harness in NEW RESTOCK condition.
2. We receive the harness in NEW RESTOCK condition within 30 days after you received the harness.
3. The harness is received at the warehouse with the order number and customer name clearly marked on the outside of the package. If a different name or company name is on the outside of the package, and there is no note inside with the name of the person that placed the order, there is no way for us to refund your order.
Product Guarantee - We guarantee against manufacturer defects for 7 years on our harnesses, we expect the harness to last the life of your dog.
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